Upon inspection, I found that the flush valve inside the toilet had a locking mechanism that was unlocked and the component was hanging loose. I carefully repositioned the part and secured it back into its proper locked position. The component is now stable and should remain in place unless intentionally tampered with. The toilet is now flushing correctly. I confirmed the resolution and signed for McKenzie.

Upon returning, I addressed the greasy floor and sink area as requested. I removed the old drain and installed a new one with the provided components, ensuring it drains properly. I also replaced the sink strainers with four Kraus large sink strainers. Additionally, I installed four 1 1/2 inch PVC Sani tees, four 1 1/2 inch PVC female adapters, three 1 1/2 inch Fernco couplings, one 1 1/2 inch PVC 45-degree elbow, and one 1 1/2 inch PVC clean-out with a plug. I used the provided 10 feet of 1 1/2 inch PVC pipe to complete the installation. The work was signed off by Kevin.

Upon arrival, I identified a persistent small drip from the metering faucet on the front line. To address this issue, I disassembled the faucet and replaced all worn-out components with new parts from the Chicago metering faucet rebuild kit. After reassembly, I meticulously tested the faucet to ensure it functioned correctly. The leak has been successfully resolved, and the faucet now operates with a precise ten-second timing. The customer, John, signed off on the completed work, confirming satisfaction with the repair.

I addressed an issue with a hand sink that was detaching from the wall. First, I carefully removed the sink to inspect the mounting brackets. Upon examination, I found that the original screws were insufficient. I replaced them with stronger concrete screws to ensure a secure fit. After reattaching the sink, I applied a small tube of silicone sealant around the edges to prevent leaks and enhance stability. This meticulous process ensured the sink was firmly mounted and ready for use. Both bathrooms are now fully operational.

Remodel Estimate

Upon inspection, the hand sink faucet's aerator was found to be broken. I carefully removed the damaged aerator and replaced it with a new one, ensuring a proper fit. The new aerator, a 1-spring flow type, was installed to enhance water flow and reduce splashing. After installation, I tested the faucet to confirm that the water flow was smooth and efficient. The job was completed to ensure optimal functionality and hygiene.

This morning, a toilet overflowed into the cafe area. Upon inspection, I confirmed that the toilet was flushing properly. To address the issue, I adjusted the fill valve on the toilet to ensure it operates correctly. I coordinated with the hazmat team to clean the affected bathrooms and cafe. The team is currently on-site, handling the cleanup. I signed off the job as completed.

Estimate sent

Estimate sent

Upon inspection, the soap dispenser in the bathroom was found to have a broken spout. This in-sink dispenser required immediate attention. To ensure the store had a functional bathroom, I relocated the working soap dispenser from the left bathroom to the right bathroom. Consequently, the left bathroom is currently out of order. I confirmed that a work order for new soap dispensers has been placed, and I provided a small bottle of Method soap for immediate use. The store is awaiting the new dispensers from their order catalog. I signed off for Autumn, ensuring the right bathroom remains operational while the left is temporarily unavailable.

Upon inspection, I identified a compromised section in the 1/4” aluminum gas line connected to the gas valve, which was leaking gas when the heater was operational. To rectify this, I carefully removed the faulty segment and installed a new 1/4” compression coupling. This coupling ensures a secure and leak-proof connection. After completing the repair, I activated the heater to verify the integrity of the repair. The system cycled without any leaks, confirming the successful resolution of the issue. The gas line is now safe and functional.

On 6/16/26, I began by inspecting the meters outside. Both screens appeared dirty and showed no recent activity. The first dial meter was unresponsive, while the solar screen was non-functional due to cloud cover. After shutting off the water for 10 minutes, no significant change was observed, ruling out a slab leak. Internal fixtures were checked and found to be leak-free. A known ceiling leak was identified as a 3/4" CPVC line with jammed elbows, though it was not the main source of the observed watershed. No other sources were found.

On 6/16/26, I began by examining the meters outside. Both screens appeared uncleaned for months, with a disturbed spot near the outlet. The first dial meter was stationary, while the solar screen was non-functional due to cloud cover. After shutting off the water for 10 minutes, no significant change occurred, indicating no slab leak. I then inspected all fixtures, finding no leaks. A known ceiling leak was traced to a 3/4" CPVC line with jammed elbows, causing a slow drip. No other sources of water loss were found.

On 7/15, I inspected the affected area and identified a 1-inch pipe with electrolysis, approximately 30 feet long, and two visible drips. The insulation showed bad areas, and the pipe transitioned to a 3/4-inch line via a tee to a ball valve. The tee was in good condition. Additionally, a 2 1/2-inch pipe around an HVAC duct had electrolysis and a leak at a 90-degree bend. I returned with parts and completed the repairs on 7/20, using specified copper pipes and fittings.

Upon arrival, I met with the manager, Will, to discuss the issues at hand. I inspected the Kay chemical station above the mop sink and found that the on/off valve was broken and leaking. I advised the manager to submit a work order to Kay for the necessary repair. Next, I examined the boh hand sink, which had missing silicone around its sides. I cleaned the area and installed new clear silicone to ensure a proper seal. Additionally, I inspected the toilets in both bathrooms, which were Kohler hi-arc models. The left bathroom toilet's flush mechanism was getting stuck, and the fill hose was too long. I adjusted the fill hose by removing some of its length and reinstalled it. After testing the toilet several times, the flush mechanism functioned correctly without any issues.

A leak detection service was conducted to identify and mark the source of the leak. The water meter was located 300 yards from the residence. Using specialized equipment, we systematically traced the water flow to pinpoint the exact location of the leak. Once identified, the leak was clearly marked for future reference. We will return to complete the repair once the leak has been accurately located.

Upon arrival, I was informed that an aerator for the dual handle Insta Hot unit was missing. After a thorough search, it was located. I then inspected both Insta Hot units to ensure all parts were present and functioning correctly. The inspection included checking the water flow, temperature settings, and overall operational integrity of each unit. Both units were found to be in good working condition, with no missing or damaged components. I provided the customer with a detailed explanation of the inspection process and reassured them of the units' proper functionality.

Upon arrival, I was informed that the shift manager had misplaced the aerator for the dual handle Insta Hot unit. After a brief search, it was located. I then inspected both Insta Hot units thoroughly. Each unit was disassembled and examined to ensure all parts were present and in good condition. The aerator was carefully installed on the dual handle unit, and both units were reassembled. Following the installation, I tested each unit to confirm they were functioning correctly. Both units operated smoothly, with no leaks or malfunctions detected. The job was completed successfully, ensuring the units are ready for use.

Upon inspection, a water leak was identified originating from the main water line. The leak was located halfway down the parking lot, where water was seeping through the asphalt. The 2” PVC pipe, extending 225 feet from the meter to the pressure-reducing valve (PRV), was inspected. The clean-out was found ten feet from the leak. The irrigation system was confirmed to be off, as per the manager. The water line to the irrigation was also checked and found to be disconnected. The 2” PVC pipe emerged from the ground, connecting to a 1 1/2” Watts PRV. Water supply to the store had been turned off for three days.

On 7/10/26, I addressed a sluggish Service Titan system, ensuring each screen loaded efficiently. I repaired a leaking Marko machine by replacing a dry-rotted hose, resolving a tank overfill issue. After draining the tank and drying the electronics, I cut the damaged hose section and reassembled the unit. The machine started successfully, and all functions were restored.

On July 10, I responded to a service call regarding an issue with an insta-hot water system. Upon arrival, I discovered that the Service Titan system had been down for over 20 minutes. After assessing the situation, I determined that the problem was due to a faulty spout aerator tip. I brought a new aerator tip to replace the old one. Once the system was operational again, I proceeded to install the new spout aerator tip on bar 2, ensuring that the installation was secure and the system functioned properly. The job was completed efficiently, and the client was satisfied with the resolution.

Upon arrival, I identified a critical issue with the backflow preventer RPZ, which was causing water to flood the store. The RPZ was blowing out from the bottom, necessitating immediate action. I sourced the necessary parts from four different locations to ensure the correct components were obtained. After installing a new 2” RPP Backflow Preventer RPZ Zurn, I restored water flow and reactivated the recirculating pump. Additionally, I secured the sediment filter housing to the wall using new screws, which had previously been hanging loose. With the system fully operational, I ensured everything was in place for the store's opening, with employees already on site.

Upon arrival, I assessed the issue with the toilet and identified that paper towels were obstructing the flow. Using an auger, I carefully navigated through the plumbing to dislodge and remove the blockage. After ensuring the auger had cleared the obstruction, I tested the toilet to confirm proper flushing. The toilet functioned as intended, indicating the issue was resolved. I then cleaned the surrounding area, wiping the floor to remove any residual water and ensuring the space was tidy. The job was completed efficiently, restoring full functionality to the toilet.

During the service, I addressed a malfunctioning rhino rinser on the left bar sink, which had a broken screw. I replaced the broken screw with a new washer and spring, ensuring the rinser operates smoothly. Additionally, I replaced the sprayer tip on the right bar sink rhino rinser. The job was completed efficiently, and the rinsers are now functioning perfectly. Materials used included one rhino screw, one rhino washer, one rhino tip, and one rhino spring.

On June 16, I addressed an issue with a commercial sink pre-rinse riser tube for Audrey Smith, the shift manager. The tube had detached from its mounting bracket, disrupting the sink's functionality. I carefully disassembled the affected components, ensuring no damage occurred during the process. After inspecting the mounting bracket for any damage or wear, I reattached the tube securely, ensuring it was properly aligned and fastened. This meticulous reassembly restored the sink to its optimal working condition, allowing for efficient and effective pre-rinsing operations.