A customer reported a potential leak, but there was no visible water. I conducted a thorough inspection, utilizing advanced leak detection equipment to identify the source. Despite the absence of visible water, the equipment confirmed a leak. I traced the issue to a hidden section of the plumbing system, repaired the affected area, and ensured the system was functioning correctly. The customer was satisfied with the resolution.

Upon arrival, we identified a leak in the men’s restroom urinal, caused by a failed internal seal in the diaphragm cap. The Sloan Urinal Flushvalve Assembly needed replacement. We arrived with the necessary parts and removed the old valve, installing the new 1.0 gpf Zurn flush valve. After reassembly, the urinal flushed correctly without any leaks. Later, we assisted with a filtration system installation in an upper lab room. A leaking connection was fixed by screwing a bushing into another bushing and attaching a quick disconnect to connect a 3/4" brass fitting into a flex hose. Additionally, we addressed a dishwasher issue reported by Kevin. After consulting with Ken, we confirmed it was an appliance problem, and they had the contact information for the service company.

Estimate pending

Upon inspection, a leak was identified on the main water service outside. I meticulously traced the source and confirmed the presence of the leak. The homeowner has been informed and is in the process of contacting a specialized leak detection company to obtain a quote and schedule the necessary repairs. I provided clear instructions on the location of the leak for their reference.

Upon arrival, I identified that the hot water supply was completely non-functional. Upon inspection, I discovered a ball valve for the water supply to the water heater was turned off. After turning it back on, I noticed the gas valve at the water heater was also off. Once the gas valve was turned on, the water heater displayed a code 11. I proceeded to clean the flame rod and igniters, but the issue persisted. I inquired with the store manager about recent maintenance work, who confirmed that the HVAC technician had been present. Upon checking the roof, I found the gas valve for the water heater was turned off. After turning it back on, the water heater resumed normal operation, restoring hot water supply. The store now enjoys a fully functional hot water system. I signed off for Harold.

Upon inspection, I identified a small crack in the filter system housing, which was causing water to spray onto the floor. I confirmed the system pressure was at 65 psi, within the normal range. I informed the store manager about the issue and suggested contacting the filter system manufacturer for a replacement. The manager, aware of the supplier, agreed to reach out for a replacement and reconnection of the lines. Additionally, I verified that the previous service provider does not handle such repairs.

Upon inspection, I identified a small crack in the filter system housing, causing water to spray onto the floor. I confirmed the pressure was at 65 psi. I informed the store manager about the issue and suggested contacting the filter system manufacturer for a replacement. The manager, aware of the supplier, agreed to arrange for a replacement and reconnection of the lines. I also verified that the previous service provider does not handle such repairs.

Upon arrival, I discovered extensive water damage in the basement, originating from the top of the water heater. A pinhole in the 1-1/2” Galvanized Nipple connected to the water heater's outlet was spraying water onto the Blower Fan Motor, causing it to fail. I shut off the water and power supply to the water heater to prevent further damage. I contacted the homeowner to inform them of the situation. After assessing the damage, I determined that a replacement Blower Motor Assembly and possibly a Gas Valve would be needed. I picked up the necessary parts and delivered the old water heater to the store for proper disposal. The system should be fully operational once the new parts are installed.

Upon arrival, I conducted a thorough inspection of three complex sink faucets. The riser tube for the diverter faucet was found to be extremely loose. I carefully removed the chemical hose and diverter cartridge to address the issue. After securing the riser tube, I reinstalled the chemical hose and diverter cartridge. I then conducted a series of tests to ensure the faucet was functioning correctly. The faucet is now leak-free and operating as intended, providing a satisfactory resolution to the problem.

Upon arrival, I inspected the single-handle T&S faucet by the mop sink. The faucet was operational but controlled by an on/off aerator. I demonstrated the adjustable feature of the aerator to the manager, who appreciated the information. I ensured the faucet was functioning correctly and without any issues, providing a detailed explanation to the team. The faucet was confirmed to be in proper working order.

Upon arrival, we conducted a thorough inspection of the single-handle T&S faucet located in the mop sink area. The faucet was found to be operational, although it was being shut off by the on/off aerator. We demonstrated the adjustable feature of the aerator to the manager, who appreciated the information and plans to inform all employees. The faucet is now functioning correctly, with no issues detected. Our team ensured that the faucet operates as intended, providing a satisfactory resolution.

On July 29, I conducted a comprehensive inspection and maintenance of the store's water heater system. The system was operational with no downtime, but a flume fault was recorded in the fault history. I reset the fault and found no issues with the intake or exhaust. Although there was an alert for the gas valve timer reaching the end of its life span, the system was functioning correctly, and no immediate replacement was necessary. I removed and inspected the flame ignition rod, discovering light soot. I cleaned the ends and reassembled the rod. Additionally, I cleaned the accumulated dust on the back side of the blower fan. No other issues were found during the inspection.

Upon inspection, I found that the toilet lever nut was loose, and the chain had been tampered with. To address this, I first secured the lever nut tightly to prevent any further loosening. Next, I adjusted the chain to ensure it was properly aligned and functioning correctly. After making these adjustments, I tested the toilet to confirm that it was flushing effectively. No replacement parts were required for this task. The toilet is now in optimal working condition.

Upon arrival, we met with Tim, who directed us to the women’s bathroom. The toilet in the ADA stall had hand towels obstructing the trap. We used an auger to break up the accumulated grime and flush it down the line. After clearing the blockage, we flushed the toilet multiple times to ensure the issue was resolved and the line was clear. The toilet functioned properly without any further issues.

Estimate pending

Upon inspection, I identified a persistent leak originating from the faucet spout of the composite sink. To resolve this issue, I carefully removed the existing spout and installed a new Krown 12” faucet spout. The new installation was precise, ensuring a perfect fit and alignment. Post-installation, I tested the faucet to confirm that the leak was completely eradicated and that the spout functioned smoothly. The composite sink now boasts a reliable and aesthetically pleasing faucet, free from any leaks.

Upon inspection, the sprayer hose and the pre-rinse spring of the composite sink faucet were found to be broken and leaking. To resolve this issue, I replaced the damaged sprayer hose with a new TNS sprayer hose and the faulty pre-rinse spring with a TNS pre-rinse spring. These replacements effectively stopped the leak, ensuring the faucet now functions properly. Additionally, I assisted in replacing the sediment filter on the filter system, enhancing the overall water quality and performance of the faucet. The repairs were completed efficiently, restoring the faucet to its optimal condition.

I replaced the faulty piston and solenoid in the Zurn ZTR flush valve located in the men’s bathroom. After installing the new Zurn solenoid and piston, sourced from MSC, the toilet resumed its proper flushing function. The job was completed efficiently, ensuring the bathroom fixture operates smoothly. The customer, Tim, signed off on the work, confirming satisfaction with the repair.

Estimate sent

I successfully replaced the batteries in both soap dispensers, ensuring they are now fully functional. The soap needs to be refilled, and they should operate correctly. In the women's restroom, I addressed the flush valve issue by replacing the diaphragm and tightening the spud washer. This repair has restored proper flushing functionality. The materials used included eight D size batteries and one Sloan 1.6 diaphragm. All tasks were completed efficiently, ensuring the restrooms are fully operational.

Upon inspection, the men’s toilet exhibited a continuous running issue due to a faulty flush valve. I disassembled the valve to identify the problem, discovering that the diaphragm was split. This damage was preventing the valve from sealing properly. I replaced the damaged diaphragm with a Sloan diaphragm model 1.6 A-41-A. After reassembly, I tested the toilet to ensure it flushed correctly. The issue was resolved, and the toilet is now functioning as intended. Gina confirmed the satisfactory completion of the repair.

Upon inspection, the men’s toilet exhibited a persistent running issue due to a faulty flush valve. I began by shutting off the water supply to the toilet. Next, I disassembled the flush valve, carefully removing the old diaphragm which was found to be split. I then installed a new Sloan diaphragm, model 1.6 A-41-A, ensuring it was correctly positioned and securely attached. After reassembling the valve, I turned the water supply back on and tested the flush. The toilet now operates smoothly, with no signs of the previous running issue. Gina confirmed the successful resolution of the problem.

Estimate pending

I successfully addressed a lavatory drain clog by first using a plunger to attempt to dislodge the blockage. When that didn't work, I employed a drain snake to reach deeper into the pipes. After clearing the obstruction, I flushed the drain with hot water to ensure it was fully unclogged. To prevent future clogs, I also inspected the pipes for any signs of damage and applied a drain cleaner to maintain cleanliness.

Upon receiving a report of a suspected slab leak, I promptly contacted our leak detection specialists to assess the situation. They arrived and meticulously marked the suspected leak area within the home. Following this, I returned to provide a detailed estimate for the necessary spot repair. This involved a thorough examination of the marked area to ensure accurate assessment and to outline the steps required for effective repair. The process included identifying the precise location of the leak, evaluating the extent of the damage, and preparing a comprehensive plan to restore the integrity of the slab.