Upon arrival, I conducted a thorough inspection of the dump sink located at the cold bar. The sink was exhibiting signs of a clog, with water draining slowly. To address the issue, I employed a small auger to break up any obstructions within the drain. Simultaneously, I used hot water to help dissolve any buildup. After successfully clearing the clog, I flushed the sink with hot water for several minutes to ensure the drain was completely clear. The sink is now functioning properly, with water draining efficiently. The clog has been resolved, and the sink is back to its optimal condition.

Upon arrival, I assessed the urinal and discovered that it was not flushing at all. After a thorough inspection, I identified that the diaphragm was broken, preventing proper flushing. I then proceeded to replace the broken diaphragm with a new Sloan 1.0 Gpf Diaphragm. This involved carefully disassembling the urinal to access the diaphragm and ensuring the new part was correctly installed. Following the replacement, I tested the urinal multiple times to confirm that it was functioning correctly. The urinal is now flushing as intended, and I ensured everything was clean and in order before concluding the job.

I replaced the faulty meter nipple and the failed compression fitting on the water supply line. The meter nipple was corroded, which led to a leak, and the compression fitting had worn out, causing a poor seal. I carefully removed the old components and installed new, high-quality parts to ensure a secure and leak-free connection. The replacement was completed efficiently, and the system is now functioning properly. This service was provided at no charge, as it was covered under the existing warranty.

I visited the customer's home to provide a detailed estimate for the required services. Upon arrival, I took the time to thoroughly discuss the scope of work, ensuring that both the husband and wife were fully informed about the proposed plan. I explained the process, materials needed, and the expected timeline. The husband was particularly interested in the efficiency and quality of the work, so I highlighted our commitment to using high-quality materials and our skilled team's expertise. I answered all their questions and addressed any concerns they had, ensuring they felt confident in our ability to deliver excellent results. The estimate was presented clearly, and I made sure they understood every aspect before finalizing the agreement.

Our team successfully replaced the existing water service line with a new 1-inch Polyethylene pipe, extending from the water meter to the house. We carefully excavated the area to access the old service line, ensuring minimal disruption. The old pipe was removed, and the new Polyethylene pipe was installed, ensuring a secure and leak-proof connection. We tested the new system for any leaks and confirmed that water flow was restored to the house. The area was cleaned up, and all tools and materials were properly disposed of or stored.

Estimates pending

I successfully addressed the condensate drain issue on the tankless heater. The task involved clearing a 2-inch trap that had become obstructed, preventing proper drainage. I began by locating the condensate drain line and accessing the trap. Using specialized tools, I carefully removed the accumulated debris and buildup within the trap. This ensured that the water could flow freely, preventing any potential damage or malfunction of the heater. I then inspected the surrounding area to confirm that the drain was functioning correctly and that there were no signs of leaks or further blockages. The job was completed efficiently, ensuring the tankless heater operates smoothly.

I utilized specialized drain equipment to address a clog in the hall bath tub. First, I inspected the drain to identify the nature and extent of the blockage. Then, I employed a drain auger to break up and remove the obstruction. After ensuring the clog was cleared, I flushed the drain with water to confirm the flow was unobstructed. I also performed a thorough inspection to ensure no residual debris remained. This process restored the tub's functionality, ensuring efficient drainage and preventing future issues.

Upon inspection, the Rhino rinser was found to require a complete rebuild and a new spin jet. I first turned off the water supply to ensure safety during the repair process. Using a Rhino rinser rebuild kit, I meticulously disassembled the rinser, replacing worn-out components with new parts. The spin jet was also replaced with a new Rhino rinser spin jet to ensure optimal performance. After reassembling the rinser, I turned the water back on and tested the unit. The rinser is now functioning properly, with no signs of leaks, and is operating as intended. The rebuild has restored the rinser's efficiency and reliability.

Upon arrival, I conducted a thorough inspection of the ice bin drain. I carefully dried all water present and observed the area for several minutes to identify any potential issues. The water was not originating from the drain, which indicated a different source of the problem. I then tested the ice bin by spilling ice on its edge. This action revealed that the ice was melting and running down the side of the bin. Further observation showed water dripping from the back of the bin, which was subsequently running down. I meticulously traced the water's path to ensure a comprehensive understanding of the issue. This detailed examination allowed me to pinpoint the exact cause and proceed with the necessary corrective actions.

I initiated the process by contacting the relevant city department to ensure compliance with local regulations. After confirming the necessary requirements, I promptly returned the call to schedule the work. This involved coordinating with the city to address any specific needs or permits required for the job. My thorough approach ensured that all regulatory aspects were covered, allowing the work to proceed smoothly and efficiently.

Upon inspection, we identified a leak in the fire suppression system. The leak was traced to a faulty connection in the piping. We carefully disassembled the affected section, replaced the damaged components, and ensured all connections were secure and leak-free. We tested the system to confirm the leak was resolved and the system was functioning correctly. The fire suppression system was restored to optimal condition, ensuring safety and compliance with all relevant regulations.

Upon arrival, I inspected the wall hydrant by the patio door, which had a slow trickle and appeared to be pushed out by an inch. Using a church key, I shut the hydrant off completely, stopping the leak. I then inspected the area behind the refrigerator, discovering a recent wall repair that had pushed out the hydrant. To secure the water line, I removed the wall repair, blocked the drive-thru, and straightened the bent brace arm. I installed new wood braces, secured the hydrant, reset the wall, and sealed it with silicone. Although I couldn't set the alarm, I locked the doors.

Our team successfully completed the task of removing Sheetrock in the downstairs bathroom. We meticulously dismantled the existing Sheetrock, ensuring that all materials were safely removed and disposed of. Our professionals took care to protect the surrounding areas from dust and debris, maintaining a clean and safe environment throughout the process. We also inspected the area for any underlying issues that might need attention before new Sheetrock is installed. The customer was pleased with our thorough and efficient work, and they plan to contact us again for the next steps in their renovation project.

On 7/27/26, I inspected the area and found the floor wet from cold bar to bar 2. I checked all fixture supply lines and drains, ensuring they functioned correctly without any leaks. I discovered one mini refrigerator's condensation tray was mostly filled, and the other was overflowing. I adjusted the heat coil from 6 to 8 and advised the manager to monitor it. Additionally, I found an ice bin with a loose brass ring, causing water to drip onto the floor. I replaced the putty ring and tightened it to stop the leak. No other leaks were found.

Upon inspection, I discovered a minor leak originating from the corner of the rooftop, which was seeping into the store. To address this, I accessed the ceiling and identified the precise location of the issue. I then climbed onto the rooftop, ensuring the area was clear to facilitate the roofer's work. Additionally, I took the opportunity to clean the roof drain grates while I was up there. This issue was located in the back right corner, to the right of the ladder when ascending. I signed for Tritton upon completion of these tasks.

Upon arrival, I conducted a thorough inspection of the mop sink, which was found to be holding water. The drain had a shallow trap, allowing me to easily remove the rag that was causing the clog. I carefully extracted the rag, ensuring no damage was done to the sink or drain. After clearing the clog, I cleaned the mop sink to remove any residue or dirt. To ensure the drain was fully clear, I flushed it with hot water for several minutes, which helped to eliminate any remaining debris in the trap. The mop sink is now fully functional and no longer clogged.

On 7/10/26, an employee reported an issue with a faucet in a backroom wash down area. Upon inspection, the hot handle was removed to reveal a damaged spring and plug gasket. However, the employee later clarified that this was not the primary concern and directed attention to a utility room. There, water damage was observed on the floor, originating from the adjacent wall where groomer tubs are located. The grout around these tubs was severely damaged, and there was no seal on the wall, leading to significant water accumulation on the floor. The area was sealed with silicone around the edge to mitigate further issues. The faucet handle was then reassembled in the back room.

Upon arrival, I met with the manager, Jennifer, who reported a flooding issue caused by a floor sink under the espresso machine. I inspected the floor sink and attempted to run an auger to clear the blockage. Upon closer inspection, I discovered a small clear SB cup obstructing the drain. I carefully removed the cup, allowing the water to drain immediately. To ensure the floor sink was fully functional, I flushed it with several buckets of hot water, which drained without any issues. I then replaced the old, broken basket strainer with a new 12x12 Krown basket strainer, ensuring it was properly installed and effective.

Upon inspection, I identified an issue with the HVAC unit that was causing a leak, which was affecting the downstairs area. I carefully examined the system and determined that the problem required professional intervention. I advised the homeowner to contact a specialized HVAC company to address the issue. I ensured the homeowner understood the urgency and importance of having the HVAC unit inspected and repaired by a qualified technician to prevent further damage.

On 6/12/26, I addressed a concern regarding a grease interceptor lid that had previously been sealed by JMJ on 2/12/26. Employees reported no issues until the interceptor was cleaned, after which a smell and fruit flies reappeared. They had replaced our seal with a hard rubber gasket. I inspected the interceptor, removed the rubber gasket, and dumped two compartments, finding no leaks or odors. I advised the current shift to contact us if the issue recurs, as we can order a new gasket for reinstallation.

On 5/29, I addressed a foul odor from the Rhino rinse sink drain assembly for bars 2 and 3. After using glug cleaner, the drain was not fully cleaned. I recommended returning after hours to jet out the 1-1/2” PVC drain assembly. On 6/11, I removed all obstructions, inspected the drainage pipe, and used a camera to locate debris. I cleared the debris, flushed the system with additional glug cleaner, and followed with hot water until the floor sink drain basket output was clear.

Upon inspection, the 40-gallon low boy water heater was found to be malfunctioning. I began by shutting off the water supply and electricity to ensure safety. The old unit was carefully removed, and I installed a new 40-gallon low boy water heater, ensuring all connections were secure and leak-free. I tested the new unit to confirm proper functionality and restored the water supply. The job was completed efficiently, ensuring the system operates optimally.

Upon arrival, I assessed the situation and identified the source of the blockage in both bathroom drains. Utilizing specialized drain equipment, I carefully navigated the pipes to locate and remove the obstructions. The clogs were stubborn, requiring persistent effort and precision. After successfully clearing the blockages, I flushed the drains with water to ensure they were fully unclogged and functioning properly. I then inspected the drains to confirm that water flowed freely and efficiently. The job was completed to the client's satisfaction, with both bathrooms now fully operational.

Upon inspection, the espresso machine drain was found to be too short, posing a risk of leaks. To rectify this, I extended the drain using 2 feet of 1/2-inch copper tubing. I then installed a 1-1/2x1-1/2 plastic shark bite 90-degree fitting to ensure a secure connection. Finally, I secured the assembly with a 1-inch hose clamp to prevent any future disconnections. This solution guarantees that the drain will no longer come loose, effectively preventing leaks.